Best Western Paradise Inn & Resort

Reviews

• MN

  Margaret Nelson

  5 days ago
  1.0
  BEWARE! This hotel with RIP YOU OFF! The management does not work with people who have travel delays and will steal your money! My husband and I were traveling from Alaska to Arizona. We wanted the last leg of our trip to have a nice hotel with a pool. We chose the Best Western Paradise Inn. But on the trip we blew a tire which resulted in a 24-hour delay. We contacted the hotel. They would not rebook our stay for the next day and said they would charge us $145 (full price) cancellation fee. We then called Expedia, who we booked the hotel with. They said it was the hotel's policy to not allow refunds. We called the hotel directly and spoke with the front desk person who said he was the manager and then another person who said he was the General Manager. I asked if we could just stay 24 hours later. No, they blamed Expedia. And around and around we went. Mind you, I wanted to say, just 24 hours later. Of course the General Manager would book us another day but charge us full price. I even called Best Western corporate. They said it was this hotel's policy. So basically we ended up paying for a night's stay when we didn't even get to stay here! No apology, no flexibility. Talk about a royal rip off! All the other hotels along our trip were fine and happy to accommodate us. So, I do not recommend booking at this hotel. I'm warning as many people as I can so you are not ripped off too.
• KM

  karla matthis

  Oct 21, 2025
  3.0
  Si es caro, casualmente no aceptaban tarjeta … y mi baño estaba muy sucio , no pedí cambio porque me di cuenta muy tarde y ya estaba muy cansada 😴
• DR

  Deneen Ropp

  Oct 20, 2025
  3.0
  The room was clean but very outdated! The pavement around the facility is in poor condition. The continental breakfast was minimal and the server was extremely rude and unkind, we just left.
• JK

  Jana Kendrick

  Oct 4, 2025
  5.0
  Very friendly staff! Extremely clean rooms! Bed and pillows were to hard for me and my husband but if you like a hard bed than you would probably love it. Nice BIG, cozy room! Everything actually works perfectly( plugs, lamps, lights, tv, fridge, microwave) etc. I didn't use the shower but I did take a nice hot bubble bath and the tub is very nice. We didn't use any of the amenities because we arrived late in the night and left very early but the pool looked exceptionally clean and welcoming! It is an indoor pool right in the middle of the property. There is a continental breakfast which we left before we could try and a restaurant( Indian cuisine) but they do have a variety of American dishes as well. There is also a little gas station on the property as well which was very convenient for a lite night treat at 9:45 pm. WE WOULD DEFINITELY STAY HERE AGAIN! Maybe next time we will actually be able to use the amenities.
• CD

  Chuck Doty

  Oct 3, 2025
  5.0
  From the outside one can tell the hotel is dated, but the room was well maintained, clean and quiet. Dinner in the on-site restaurant was good and the free breakfast wasn't the standard continental breakfast fare you get with a free breakfast. It was cooked in the kitchen and served to you. Considering it was a "just for the night" stop, we were pleasantly surprised.