Business Details
About
Hotel
Located in Orange,CA, the Best Western Orange Plaza is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
532 reviews
5 stars
275
4 stars
156
3 stars
48
2 stars
22
1 star
31
- PTPaul T.Oct 5, 20251.0Honestly, it was one of the worst hotel experiences I have had in a very long time. The room smelled absolutely disgusting. It smelled like formaldehyde and cheap dollar store cleaner. The smell was so overwhelming that I had to keep a window open just to try to air things out. And the bathroom smelled disgusting. It smelled like mold and sewage. The trim boards around the bottom of the walls were all swollen like they were super wet at one point. There was a hole in the wall under my desk, and the walls were not clean. You could see streaks of some kind of fluid splattered on the walls. The shower was not much better. The tub felt 'slick' to the touch. I shudder to think what would make it slimy, but it was. The walls are also paper thin. The people above me were probably not trying to be very loud, but every time they turned over in bed it sounded like someone was dropping a heavy object on the floor. I'm not sure what was happening up there, but it sounded like they were rearranging furniture all night long. The first night I barely slept 2 hours. I could not find another place to stay closely or I would have eaten the price of the second night just to find another hotel. Truly, it's a disgusting place to stay. I'm not trying to be rude, I'm just being honest. I asked to change my room the first night I was there and the staff told me no. Although, I'm not sure that it would have mattered much.
- MCMr. CHOct 3, 20251.0Very dirty,bad service, rude front disk , over priced ,bad area
- CMCorey MillerSep 23, 20255.0Motel style accommodations are not my favorite but I will say this property surprised me. Jonna at the front desk seemed very new but was so helpful and willing! The breakfast attendant was so polite and welcoming!
- MDMaria Elena DavilaSep 3, 20255.0Excelente servicio ...muy limpio...desayuno super bien
- JBJavier García BurgosAug 18, 20255.0I had the best experience with Johnna at the reception. She went out of her way to help us with an issue with Expedia regarding early check out. I’ve stayed in many hotels worldwide , and this is probably the best service and the highest goodwill I’ve ever received.