Business Details
About
Hotel
Located in Oceanside,CA, the Best Western Oceanside Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
1,077 reviews
5 stars
495
4 stars
307
3 stars
127
2 stars
52
1 star
96
- KHKhai HirschiOct 20, 20252.0My wife and I booked this hotel for our honeymoon in early June. The hotel staff caught onto this and gave us a free room upgrade - this is the only reason I'm giving them 2 stars. However, we had a really terrible experience after a pipe burst at the hotel and the entire hotel was without hot water. They claimed they would give us a 50% refund for the nights we stayed at the hotel, and a 100% refund for the nights we didn't stay if we decided to check out early. So we booked another hotel and checked out. The third party required some information from the hotel to prove that the hotel refunded the third party, but the hotel was unwilling to provide that information to the third party. We called the hotel manager repeatedly. Usually these conversations took 10-15 minutes each because he would get confused, interrupt us and get heated. By the end of the conversation we felt like he understood and he promised us he would send the information to the third party, but he never did after many attempts. So here we are, 4 and a half months later, still without our $225.56 refund. EDIT: The hotel replied to my review. I've explained this to them already many times over the phone, but Priceline likely has already refunded the third party (Super.com). The problem is, Super.com's (admittedly poor) customer service has requested answers to a list of 4 questions as evidence that they were refunded. They need these questions answered before they can refund us. We talked with the hotel manager over the phone about this, and instead of giving us the answers to the questions to forward to Super.com's customer support as they requested, they told us they would call Super.com to resolve the issue. The questions weren't anything sensitive. The only thing we couldn't provide to Super.com ourselves was a statement from the hotel that they approved the cancelation.
- RTRichard ThomasOct 15, 20253.0It was clean but rooms were a little run down. People were nice.
- JRJulian Armenta RendonOct 2, 20255.0Todo muy bien, desayuno incluido muy sabroso, limpio y generoso.
- SPSheila PSep 28, 20251.0WORST experience ever!! Room 110, no AC, no working TV, no ice machine and bed hard as a rock! Hotel front desk person Ryan did his very best to help which we did appreciate however nothing changed. We travel a lot and will tell everyone to never stay to at Best Western again. HORRIBLE hotel and experience!
- CPCasey PotetzSep 11, 20255.0Arnold is an absolute gem. So kind and friendly, made us feel so welcome. He really made our stay so special. Thank you Arnold!