Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms being dirty or poorly maintained.
Staff Service
The staff received positive feedback for being friendly and helpful, though there were some complaints about rudeness and unhelpfulness from certain employees.
Breakfast Quality
The breakfast was generally appreciated for its variety and quality, but some guests noted that it could run out quickly or lacked certain items.
Room Comfort
While many guests found the rooms comfortable, there were several complaints about issues such as firm beds, unpleasant odors, and maintenance problems.
Value for Money
Guests felt the hotel offered good value for the price, although some mentioned that the rates seemed high for the quality provided.