Best Western Mountainbrook Inn

4.4
787 reviews

About

Hotel
Located in Maggie Valley,NC, the Best Western Mountainbrook Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Mountainbrook Inn
3811 SOCO RD RTE 19, Maggie Valley, NC
28751, United States

Hours

Reviews

4.4
787 reviews
5 stars
479
4 stars
196
3 stars
61
2 stars
24
1 star
27
  • DM
    Debbie Mcnamara
    Oct 17, 2025
    3.0
    The room really wasn't as clean as the room in Asheville. Towels were kind of dingy, and some were stained. Place really needs to be updated.
  • TW
    Thomas Walters
    Oct 17, 2025
    2.0
    On a very busy street with lots of road noise. But the biggest issue was the worst WiFi I have ever experienced while staying at a Best Western. I was repeatedly told by the front desk that the internet service provider was working on the issue, but after a several day pre-booked stay, the WiFi was virtually non existent. Is it too much to ask for properly functioning WiFi when lodging away from home? One of the staff indicated that the WiFi had aways been poor at the hotel, and they just use the excuse that the ISP was working on the issue as a cover story.
  • MP
    Michael Pinchot
    Oct 14, 2025
    5.0
    Really really enjoyed our stay here. The rooms were clean. The beds were very comfortable. Everything was in order. Great for the price. Denise at the front desk was very helpful!
  • DS
    Darlene Smith
    Oct 9, 2025
    3.0
    Breakfast was extremely limited! Every day they would be out of eggs or breakfast meats. Plain white bread for toasting. Micro muffins. Small yogurt. Juice and coffee plentiful. Oh and they charged $2 for a bottle of water. What a profit! Need new towels. Must be new management. Giving Best Western a bad name.
  • HP
    Hitesh Patel
    Sep 23, 2025
    5.0
    Awesome place to stay. Clean room. Staff are friendly.