Best Western Louisville East Inn & Suites

Reviews

• BH

  Bianey Herrera

  2 days ago
  1.0
  This place is literally so disgusting and smells awful!!! We drove from very far and just wanted a place to sleep a couple hours had I known it was this bad I would have went elsewhere. There is hairs on the bathroom floor and tub like it hasn’t been cleaned. The halls smell damp and nasty the attendant at the front desk is rude! Save your time and money and go elsewhere. You pay to get a clean and comfortable environment to get some rest in!!! I have stayed at best western plenty of times with no issue but this is clearly is a ver awful experience.
• TV

  Tina Virgil

  4 days ago
  5.0
  I recently came here and I am really glad I came . The service is wonderful the front desk very kind and helpful The housekeeping are outstanding. My room is clean quiet and a pleasant stay!!! Outstanding service
• BP

  Bill Potts

  Oct 25, 2025
  4.0
  bed was a little uncomfortable. plug next to bed did not work. the rest of the stay was great.
• EL

  Edgar De León

  Oct 8, 2025
  5.0
  Love coming to this location when work requires me to visit Louisville. Erik always makes it a friendly welcoming experience. Best recommendations and awesome conversations Thank you
• AG

  Aly G

  Sep 28, 2025
  1.0
  I am giving this review because we were turned away after the reservation team said yes there is availability for right now 9/28 the man at the desk was extremely rude