Staff Performance
Customers consistently praised the friendly and helpful staff, highlighting their excellent service and attentiveness.
Cleanliness Issues
Several reviews noted cleanliness problems, including dirty bathrooms and unkempt rooms, which detracted from the overall experience.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it and praised the breakfast staff, others found it lacking in quality and variety.
Room Conditions
Many guests reported issues with room conditions, including malfunctioning air conditioning, uncomfortable beds, and unpleasant odors.
Location
The hotel’s location was frequently mentioned as a positive aspect, being close to the beach and local attractions.