Best Western Lakewood

4.0
745 reviews

About

Hotel
Located in Lakewood,WA, the Best Western Lakewood is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Lakewood
6125 MOTOR AVE SW, Lakewood, WA
98499, United States

Hours

Reviews

4.0
745 reviews
5 stars
341
4 stars
204
3 stars
104
2 stars
34
1 star
62

What are people saying?

AI-generated from customer reviews

Cleanliness Issues

Multiple reviews highlighted dirty rooms, including mold, stains, and unclean bathrooms.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude and unprofessional behavior.

Service Reliability

Guests experienced issues with internet connectivity, breakfast availability, and room service, leading to dissatisfaction.

Value for Money

Many customers felt the hotel was overpriced for the quality of service and accommodations provided.

Noise Concerns

Several reviews mentioned noise disturbances from other guests and external sources, impacting sleep quality.
  • GP
    Gabrielle Paopao
    6 days ago
    3.0
    Everything was okay, but the towels were dirty, the sheets were very unsanitary and I can see some stains (blood). However great place and you can park in front of your room.
  • CD
    Chris Dennis
    Oct 4, 2025
    1.0
    Not for me.
  • LG
    Lisa Garrison
    Sep 10, 2025
    2.0
    This motel was worst motel could ever imagine staying in. One staff in particular was downright rude and unprofessional named Emily. Kept telling us. Internet temporarily down then another staff said they were looking for different internet company . No one knew anything. On top of that Emily told friend to buy hotspot . Um why should buy hotspot when paid money to stay at hotel that supposed to have internet. 6 out of 28 days was there we had internet. Then we had huge spider in room, same unprofessional staff Emily told us get the spider out ourselves. One day then breakfast that was suppose be ready at 6 am we went in at 7;30 am and nothing was even ready . Took them to almost 8 am to finally get food out . This motel violated ada law in assistance person with disability. They would give a person who was in wheelchair access to handicap room but someone who deaf who need access to interpreter relay services were told to buy our own hotspot. Even when hotel should be 100% responsible for accessibility. I’m hoping with all issues we had. They give us. Refund that is fair . Motel room wasn’t even cleaned. To expectation blood or something was on inside the lamp, phone in room wasn’t even plugged in to even call front desk. We had go front desk to get what needed for room tp, towel , etc. housekeeping was like every days even if put tag on door. Room wasn’t. Fixed up . Expected room and all service be available and cleanliness for amount costed to stay there.
  • TH
    Thomas Hacker
    Aug 30, 2025
    1.0
    Been calling for days and no one answers
  • MC
    Mario Chavez
    Aug 23, 2025
    2.0
    Best go to the Puyallup location.