Business Details
About
Hotel
Located in John Day,OR, the Best Western John Day Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.1
476 reviews
5 stars
240
4 stars
143
3 stars
42
2 stars
25
1 star
26
What are people saying?
AI-generated from customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and inadequate housekeeping.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also complaints about unprofessional attire and lack of availability.
Value for Money
Several customers felt that the room rates were too high given the quality of the accommodations and services provided.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others noted issues with availability and restocking.
Amenities and Maintenance
Guests appreciated the spacious rooms and amenities like the pool and hot tub, but there were complaints about maintenance issues and the pool being closed.
- TSThomas SternsOct 22, 20252.0Given the relative high room rates for this property, the state of the room I stayed in didn't meet expectations.
- LWLisa WheelerOct 18, 20255.0We went to see the painted hills and stayed one night in John Day. This was the only hotel in town with King sized beds, so we stayed here with no idea what we would get in this small town. We were so very pleased! The rooms were big and comfortable and had many amenities. The breakfast was full and hot and so many options. We were happy and would definitely stay here again.
- SCShannon ClevelandSep 27, 20254.0Check in great, no issues and clerk was wonderful with explaing where everything was. Check out - Sat. Breakfast well stocked and tasty. We did notice the front desk clerks didnt appear very professional due to their attire (sweats, tshirts, baseball hat, hoodie and no name tags). We also noticed a skateboard half tucked under one of the couch. It would be beneficial for Best Western to ensure front desk personnel have a more professional appearance.
- MDMary DeLoriaSep 10, 20255.0Very nice room, comfortable bed. Lovely hot tub, although the indoor pool was too cold for us. Nice breakfast, included. Will stay there again when we're in town.
- ABAnita BrightonAug 6, 20254.0Our family enjoyed a safe and comfortable night here passing through. We rolled in late and they accommodated us quickly for a reasonable price and allowed late checkout.