Best Western Inn of Palatka

3.9
551 reviews
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Business Details

119 S US HIGHWAY 17, East Palatka, FL
32131, United States
(386) 325-7800
http://bestwestern.com
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About

Hotel
Located in East Palatka,FL, the Best Western Inn of Palatka is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Inn of Palatka
119 S US HIGHWAY 17, East Palatka, FL
32131, United States

Hours

Reviews

3.9
551 reviews
5 stars
259
4 stars
131
3 stars
70
2 stars
25
1 star
66

What are people saying?

AI-generated from customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including musty odors, mold, and unclean carpets.

Customer Service

Customer service experiences were mixed, with some praising staff while others reported rude interactions and poor handling of reservations.

Comfort and Amenities

While some guests found the beds comfortable, others complained about outdated facilities and limited breakfast options.

Value for Money

Guests expressed concerns about the pricing relative to the quality of the accommodations, with some feeling it was overpriced for the experience.

Location and Accessibility

The location was generally appreciated, but accessibility issues were noted, particularly for guests needing ground floor accommodations.
  • RH
    Randy Hohn
    Nov 4, 2025
    5.0
    Totally awesome, great counter who checked me in,room felt comfortable great location, great service, very good breakfast, highly recommend
  • KS
    Kristen Scholl
    Oct 24, 2025
    1.0
    Room smelled horribly musty and there was black mold all over the ceiling and walls of the bathroom! The entire room just felt dirty and was just awful. There was no way I wanted my family breathing in mold all night so I told the gentlemen at the front desk and he was awesome. He made sure the refund us right away and I was able to go get a room at the Hampton instead.
  • GG
    glenn gager
    Oct 16, 2025
    4.0
    Not a bad place. Good shower and bed.
  • CR
    Crystal Reiner
    Sep 26, 2025
    1.0
    Smells like mold the room had mold everywhere in it not worth staying there!!!!
  • HH
    Hiker
    Aug 28, 2025
    4.0
    Room had an odor when you first walked in . Place was clean .
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