Best Western I-5 Inn & Suites

Reviews

• MH

  Mendy Henderson

  1 day ago
  3.0
  I was not crazy about this place. Lots of homeless people around. Nothing I want to go back to. The spike things they have to keep the birds off the balcony rails have fallen to the point I pray they do not completely fall out and hit someone or their car. The pool is the size of a match box. The washer did not work. Due to someone putting the wrong coins in.
• NK

  NAVREET KAUR

  1 day ago
  5.0
  1 I had such a pleasant stay here! The staff were incredibly helpful and friendly from check-in to check-out. The room was spotless, very comfortable, and much more spacious than I expected. Breakfast had a great variety — everything was fresh and tasty. Highly recommend this place for anyone looking for a clean and relaxing stay.
• AS

  Amandeep Sharma

  1 day ago
  5.0
  1 I had such a pleasant stay here! The staff were incredibly helpful and friendly from check-in to check-out. The room was spotless, very comfortable, and much more spacious than I expected. Breakfast had a great variety — everything was fresh and tasty. Highly recommend this place for anyone looking for a clean and relaxing stay!
• AL

  Alicia Laktonen

  1 day ago
  2.0
  Absolutely awful! Me and my team stay at hotels for work, so we see A LOT. Stayed at this hotel for two nights last week. Got to this room, and ignored for a bit that the toilet wasn't flushing right. Figured it was just me. Nope, roomie had problems too. No matter what we did it would just fill up. Told the front desk lady, she's like, youre not flushing it right. Try again... nothing... we ask them to fix it while we're at work the next day, and when we got back, it flushed ONCE. They don't even have a restroom downstairs! We never switched rooms because we were tired as hell, our stuff was already laid out. Loves was right around the corner so we did that. I showered in that shower too, but didnt realize until morning why the tub was so gross... people have been PEEING in the tub. This toilet has been broken a while. 🤢 Who knows how much water damage and mold is in that bathroom from that. 🤮 Don’t forget that dirty floor towel hanging over the tub in the video... 😵 yeah, it was almost black when I put it down... I didn't use it.. Someone get Gordon Ramsey over there, they need help. Lol!
• RD

  Raghav Dhir

  Oct 16, 2025
  5.0
  I stayed at the Best Western recently, and I really want to appreciate Angel for her amazing service. She was super friendly, kind, and always had a smile on her face. From check-in to checkout, she made sure I was comfortable and had everything I needed. It’s not easy to find people who genuinely care about guests, but Angel truly does. She made my stay feel special and welcoming. I honestly think she’s one of the reasons this hotel stands out. Thank you, Angel, for making my experience so pleasant — you’re awesome! 🌟