Best Western Houston Bush IAH Intercontinental Airport Inn

Reviews

• AD

  Arlet D.

  Oct 23, 2025
  3.0
  I stayed at this hotel due to a flight delay. Spending the night was fine, the receptionist was very friendly and quickly gave us the room. It’s not the best hotel, nor the cleanest, but for a quick stop, it was acceptable.
• CK

  Crystal Kennedy

  Oct 20, 2025
  1.0
  Try his hotel was the worst,, hot musty no coffee in room or free breakfast or coffee in the lounge. I checked in after a long night flight and accidentally said I needed 10-21st check in but I actually was only staying the night, after they swiped my card and I saw the wrong date and came to the desk 1 min later and they wouldn’t refund me because it was a 24 hour window of the 20th. So I stayed at this gross place 8 hours for 300 dollars
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  Elisabeth Nussel

  Oct 15, 2025
  1.0
  United Airlines placed us at this hotel after our plane broke down and we missed our connection. In one room, we found blood on, under, and inside the encased mattress; in the other, there were clearly pubic hairs throughout the bed sheets. I have two young children and this was a non-negotiable for our family. The front desk attendant was kind and offered a different room, but given the condition of both rooms, we declined. We immediately checked out, returned to the airport by shuttle, and booked the airport hotel instead. United later reimbursed our out-of-pocket expense due to this situation.
• TM

  Thomas Morrison

  Oct 11, 2025
  1.0
  MOLD Everywhere, this place is beyond nasty. Mold growing up the walls all over the room, and the bathroom, entire building smelled horrid. Sheets were stained, the "clean towels" were still damp and smelled used. This place needs to be shut down. Not a great area either, the back side of the hotel faces a strip club, and the front faces a run down waffle house. Last time I will be stay at any best western. That building is a health risk. Photos added were after cleaning staff and been in to clean the room after our first night.
• AM

  Austin Middleton

  Oct 5, 2025
  2.0
  Needed a place to stay late at night before catching a flight the next morning. Ended up getting very little sleep due to the air conditioner not working properly and the bed sheets being damp. No one wants to sleep on wet sheets in a warm room. The free breakfast consisted of only cold egg omelets, biscuits, and a waffle maker. Overall clean hotel and would recommend it for the price as long as the sheets are dry.