Best Western Hilliard Inn & Suites

Reviews

• AL

  Angie Leach

  Oct 21, 2025
  4.0
  It’s an older place but has been updated very nicely. Clean pool, clean rooms. Beds and pillows are so-so as far as comfort. Simple magnet system for privacy or “restore the room”. Only down side is they don’t vacuum floors, it’s just take out trash and replace towels/toiletries as they see needed. Hot breakfast, plenty of variety for kids/adults. Would def stay here again.
• KT

  Ken Trombley

  Oct 6, 2025
  3.0
  Room had an odor to it. The staff never made up are room after our 1st night, I had to go to the desk and get fresh towels. The person at the desk stated I needed to request to have the room made up, however, there are no signs that indicate such a policy, unlike other hotels. The door in the room has magnets to place in the outside of the door indicating if you want the room made up or not. For a hotel with a smoke free policy, there was a room on the 2nd floor next to the elevator that was constantly smoking it up, and it wasn't cigarettes. The breakfast in the morning was very good with many selections and the area was very clean.
• TH

  Toni Howard

  Oct 2, 2025
  5.0
  A great inn and it is very close to stores and restaurants.
• DC

  DENISE CHATTAMS

  Oct 1, 2025
  5.0
  I had the BEST sleep!!! Comfort of the room, location, and warm and cold breakfast.
• NM

  Nil Ma

  Sep 28, 2025
  5.0
  Such a warm and welcoming hotel — this is my second time staying here! The front desk staff are always super friendly, and even the other guests I’ve met have been really kind. The room facilities are pretty new for this price range, and everything has been clean and comfortable. Even though this is officially a 2-star hotel, I honestly think it meets the standards of most 3-star hotels. I’d definitely come back again if I’m ever in the area!