Business Details
About
Hotel
Located in Hickory,NC, the Best Western Hickory is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.3
893 reviews
5 stars
506
4 stars
254
3 stars
74
2 stars
23
1 star
36
What are people saying?
AI-generated from customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like John and Amelia for their exceptional service.
Cleanliness
While some guests reported clean rooms, there were multiple complaints about bed bugs and other pests, indicating inconsistency in cleanliness standards.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others felt it could be improved with more hot options.
Room Conditions
Several reviews noted that while some rooms were clean and comfortable, others were outdated or had issues such as musty smells and poor maintenance.
Location
Guests appreciated the hotel's convenient location near restaurants and shopping, making it a favorable choice for travelers.
- VEVirginia Eastman3 days ago5.0Housekeeping does excellent work. Room very clean. Lobby is nice. Has early morning breakfast
- MBMelissa BunchOct 30, 20255.0Great place to stay. Very nice people there. Great sleeping bed. Very nice shower, tub and sink. Great place to unwind and relax after a busy day of sightseeing places. Great location. Very close to restaurants and shopping stores
- MEMiss EbonyOct 11, 20254.0The staff is friendly and helpful. The rooms are clean but a little musty smelling and decorated poorly. They offer complimentary continental breakfast with coffee, juice, cereal, fruit, and pastries. It is quiet, the lock worked and I was able to get a good nights sleep after attending a racing event.
- KKKeith KnauerSep 26, 20252.0If you put a new computer system in, you need to teach the staff how to use it.
- RRRPSep 14, 20255.0We loved our stay at this hotel. Very friendly staff, clean rooms, nicely updated, great location, plenty of parking, clean property, no riff raff, nice pool. Love that it is dog friendly. Breakfast could be approved upon, we just went out for breakfast. Highly recommend.