Best Western Heritage Inn & Suites

Reviews

• JG

  j gun

  Jul 29, 2025
  2.0
  Stayed here while attending a course at the State College across the street so the convenience of location to college was amazing. The hot breakfast was fantastic and staff was so friendly. The rooms were an average highway hotel room and mostly clean. The pillows are small so if you like big hard pillows maybe bring your own. The room has a great working AC and blackout shades. There is pleanty of parking on site. Downside to the property. The hallway and room had a slight moldy smell, you can see water damage in the shower areas and the shower head wasn't afixed to the wall. The pool and hot tub were absolutely disgusting and look like they had not been cleaned in weeks. The hot tub barely even had water. All in all it's a quick place to sleep if you need it with a hot breakfast. It's ok and just average.
• SM

  shawn morris

  Jul 28, 2025
  1.0
  This hotel is ridiculously unprofessional. Sat in the lobby almost an hour before anyone showed up to check us in. We let them know ahead of time we had a small service dog, and the attendant said no problem. When it’s time for us to check in whoever this idiot is the desk refuses to let us in with the service dog, which is illegal in Florida. Very unprofessional very rude.
• TS

  teresa sealey

  Jul 19, 2025
  3.0
  Ok for the price. Pool is not very clean and rooms have a damp smell but the beds are comfortable and it's reasonably priced.
• SR

  Sam Root

  Jul 12, 2025
  4.0
  The Best Western hotel is conveniently located just off the main road, making it easy to find. The rooms were clean, parking was hassle-free, and the price was reasonable. I requested a first-floor room, and the staff accommodated without any issues. The service was friendly, the air conditioning was ice-cold, and the room was spotless. For a basic stay in Wauchula County, what more could you ask for?
• TV

  tom vealey

  Jul 2, 2025
  3.0
  The young lady that worked the front desk on Tuesday evening July1 was very helpful and an asset to this hotel. The lady that was on the front desk, and also preparing the food on Wednesday, July 2, needs some people skills. She needs retraining, is rude and just needs to retire.. She is a hindrance to the success of this hotel, has a very bad attitude, and is not an asset to this establishment.