Best Western Heritage Inn

Reviews

• FG

  Feel Good

  4 days ago
  3.0
  Personnel très aimable, bon petit déjeuner, propre.
• II

  Isearcheduwin

  Oct 22, 2025
  2.0
  We had a pet friendly room not sure what they cleaned with but the odor was over whelming luckily we were traveling we frebreeze to mask odors. The bed had the springs broken or ? At first we couldn’t figure out the noise. With every turn the springs made a terrible noise. The next day when we were leaving I had cleaning person come in to hear it. The large mirror had broken pieces off it. The floors were filthy. It was not a good experience and we paid too much for that nightmare stay.
• GP

  Gail Pennell

  Oct 20, 2025
  1.0
  We had a reservation but when we pulled up I wanted to see the room. The front desk asked me why I wanted to see the room. By the looks of the hotel I would call it a motel. This property doesn't fit the Best Western standards. The room was old and had a smell. Only thing that could be called updated is the comforter on the beds. Needless to say we left.
• BS

  Ben Schaeffer

  Oct 4, 2025
  5.0
  Keep Alphonso (the General Manager) employed at BW Heritage Inn in Vacaville FOREVER please! 🙏 What a kind-hearted good man he is. He goes above and beyond for guests, as he did for me. He's an amazing individual. He's also a HUGE asset to the Best Western team. If he were my employee, he'd be getting FAT raises & bonuses CONSTANTLY! He's a GEM. And it is VERY RARE to find people that are that way these days. A REAL class act. Alphonso FOREVER! ✌️✊
• GM

  george mau

  Sep 26, 2025
  4.0
  The manager and staff are good people who will do their best to make the stay comfortable. Unfortunately the great prices attract a certain type of crowd and it can get loud and rowdy with people partying at night. The maids do their best with the rooms but many have been smoked in. I bring earplugs and my stats are mostly positive. I travel for school.