Best Western Harker Heights

Reviews

• RG

  Richard Galvin

  Oct 14, 2025
  5.0
  Excellent location, food, groceries, car wash.. staff are very friendly and the hotel is quiet, very clean.
• MF

  mike feeney

  Oct 3, 2025
  5.0
  Had a wonderful experience at this hotel. Check in was very quick, courteous and acknowledged my diamond status. The room was very clean and had no smell at all. Overall, the night was very quiet and in the morning, the shower was nice and hot. Breakfast was the usual hotel buffet, but it was good and fresh. Nice location right by the highway. Also a good chinese restaurant right down the street. Recommend this hotel highly.
• KW

  Katie Wilbanks

  Sep 24, 2025
  1.0
  The room smelled of mold and mildew! We asked as soon as we walked in there to change rooms. We were told no because all rooms were the same. We were offered a dehumidifier from one of the men working at the desk, as he told the other that some people are more sensitive to smells than others. (If they have dehumidifiers to offer, this is obviously a problem that has existed for a while at this hotel.) We were angry, but we knew we were going to be charged $136, so we stayed. The next morning when we opened the curtains, there was a hole in the ceiling from an obvious leak that they once had. I could not believe it! There is no way all of the rooms were the same as this! We were livid. Instead of allowing us to change rooms (and they were not sold out that night…it was a Thursday in September), we had to stay in this room on the bottom floor, which clearly had items that once had gotten wet and then grew mold and mildew! We were livid. We were supposed to stay another night, but we made sure to check out before 11 that morning, and we headed to a different hotel! Our allergies have been acting up ever since. We will not be going back.
• BV

  Brittany Vanleer

  Sep 5, 2025
  1.0
  If I were you I wouldn’t book here! The only thing nice about this hotel is the location and how the rooms are set up is nice. Other than that everything else is a NO! The manager is very rude and nasty. Cops were called on me because I told the manager that they had bedbugs. I was told that there weren’t any bedbugs in this hotel when I have complete proof that they had them. I showed them the proof that I had, and I was told to never come back here and that it probably came from me. I did not receive a refund so I’m taking this to court.
• SC

  Shenan Carney

  Jul 31, 2025
  5.0
  Been staying at this Best Western at this location for 2 years now. They've always been very friendly Its our home away from home .Our room is always ready and clean never have we had to wait. I love their waffles 😋