Best Western Gateway Adirondack Inn

Reviews

• CS

  Catskill Stream

  Sep 29, 2025
  1.0
  This hotel was far below expectations for the Best Western brand. The room was clean...if you were willing to ignore the stained sheets, the smell of human sweat gone rancid, black melted plastic something on th bed spread, the very worn, scratched and mared piece of white plastic rv repair tape covering the hole in the tub, and the odd stain on the chair, th wierd stuff stuck to the ceiling above the exit door, the mirrored dated close doors that were a struggle to open amd the very well worn ironing board. This room was right next to the public doorway (room 315) the door adjustment for softening the closing were off so starting around 6AM the door slammed over and over. There is no hot water available at the tiny, poorly stocked, super unattractive hospitality spot. When you own a glass fronted hotel, employ people to clean glass. The lock on the front door of the room was challenging to engage. The secondary lock was an old school chain. There were open unlocked doors theoughout the facility with no key entry. No one on desk duty after certain hours. None of which inspired confidence in safety. Basically I accepted that I was in something equivalent to a welfare hotel and that if I pushed the chair up against the door it would most likely be OK overnight.
• MM

  marge mckenzie

  Sep 21, 2025
  4.0
  Just needs automatic doors for luggage and the disabled
• JC

  Jessica Cook

  Sep 17, 2025
  1.0
  Don't stay here! Shower clogged, dirty fridge, coffee maker in room dirty shower was dirty, dusty headboards, rotten fruit at breakfast, rotten juice in the machine should I continue...my bad for staying at a best Western.
• DT

  Dawn Trivett

  Sep 5, 2025
  5.0
  Beds were comfy. They had hardwood floors. It was very clean.
• CD

  Chris DeTurk

  Aug 24, 2025
  3.0
  My daughter and I stayed here last night while on a road trip. While we were asleep, we were both woken when a person entered the room, using a key card. They then left and I got up and locked the door. A few minutes later I was woken by a call from the front desk asking me to report the front desk. I asked them why. They said I should have checked out two days ago. I told them I just checked in this evening, and there was a mistake. They said they would look into it. I was woken again later that night and told there was indeed a mistake "in the system," and that I could stay. The intruder was apparently a different guest that they had rented the room to. The next morning I got the name of the manager. I called and a person (assistant manager?) offered me a 25% discount. I asked to speak to the manager and was told this was a closed issue and he would instruct his staff to not forward the call to the manager if I called. I recommend this hotel if you are tolerant of security breaches.