Best Western Gardendale

4.1
623 reviews

About

Hotel
Located in Gardendale,AL, the Best Western Gardendale is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Gardendale
842 THOMPSON ST, Gardendale, AL
35071, United States

Hours

Reviews

4.1
623 reviews
5 stars
315
4 stars
163
3 stars
67
2 stars
28
1 star
50
  • RM
    Rachael McGuire
    Oct 7, 2025
    5.0
    Though the room is modest, my favorite part of the stay was the customer service. They did amazing from the first interaction until we left for our next adventure. The host was very knowledgeable and accommodating, trying to help with any need. Breakfast was good, included items like eggs, sausage, biscuits, gravy, waffles, yogurt, pastries, grits, oatmeal, cereal, toppings for everything, fresh fruit, juices, and more. The attendant for the breakfast was very helpful and kept everything running smoothly.
  • MF
    Misty Flippo
    Sep 6, 2025
    5.0
    I was pleasantly surprised with my visit to the Best Western in Gardendale! Clean room, comfortable beds, delicious hot breakfast with many options, friendly & helpful staff! Lots of amenities including fitness center, business center, & pool. Location was very convenient to I-65 and plentiful dining & shopping, in a quiet secluded area. Plentiful free parking. Wall of security cameras in plain view, felt very safe. Great value and reasonable rate. I will be back!
  • MA
    Michelle Anderson
    Sep 6, 2025
    5.0
    This little gem is nestled just off the interstate in Gardendale AL. The whole place is clean and cozy and comfortable. And much less expensive than the other hotels in the area. The deep soaking tub was a great bonus! Great breakfast! Fun fall decor in addition to the intriguing photos of architecture. Just great! We'll be back!
  • JA
    Jennifer Allen
    Aug 6, 2025
    1.0
    We booked a room for 3 people. They did not have sheets for the pull out bed. The desk clerk told us they did not have bedding for the pull out because they were full and did not have extra. That should not have been considered extra. We booked for 3 people, king and pull out. We made a trip out and got our own so No one had to sleep on a bare mattress. The strong mildew and mold smell in the entire facility set my allergies off. Thankfully we only stayed one night and was on the rest of our trip.
  • AN
    AJO NYC
    Jul 20, 2025
    3.0
    the staff gets 5 stars—they were extremely warm and helpful—and i was grateful they had rooms avail last minute, BUT i think the rate we paid for 4th of july weekend ($110/night) was way overpriced for the quality of the place. imo, about $70-80/night would be fair. reasons below: - this hotel is way dingier than what is portrayed in the photographs - several of the outlets didnt work and / or were loose - the shower drain was backed up and had to be repaired 😱 - this is more minor, but there’s no sink / mirror IN the bathroom (you have to walk out the bathroom to access it and that means everyone has to touch the door with unwashed hands) - loved having access to a pool, but smoking is allowed in the pool area (as evidenced by the provided ashtray)