Best Western Fort Wayne Inn & Suites North

3.7
1049 reviews

About

Hotel
At the Best Western Fort Wayne Inn & Suites North you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Fort Wayne Inn & Suites North will stand out among other hotels in Fort Wayne,IN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Fort Wayne Inn & Suites North will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Fort Wayne Inn & Suites North
5926 Cross Creek Blvd, Fort Wayne, IN
46818, United States

Hours

Reviews

3.7
1,049 reviews
5 stars
452
4 stars
249
3 stars
112
2 stars
80
1 star
156

What are people saying?

AI-generated from customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and issues with bedding.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed it, others found it lacking or disappointing compared to expectations.

Facility Maintenance

Numerous guests reported maintenance issues, including broken amenities like the hot tub and pool, as well as outdated or damaged room features.

Customer Service Concerns

There were complaints about poor customer service experiences, particularly regarding handling of issues and responsiveness to guest needs.
  • CS
    Clovis Sibrun
    Oct 26, 2025
    3.0
    The staff was very kind 😇
  • TS
    travis shepherd
    Oct 7, 2025
    5.0
    Great service and just a all-around great place to stay!!!
  • ST
    Sherie Tiernan
    Oct 1, 2025
    5.0
    Staff was exceptional. The Halloween decorations were fun. Breakfast amazing, especially Deb's bacon eggs.
  • GG
    GhostxBri
    Aug 28, 2025
    3.0
    Hotel itself isn't too bad, location is in a very popular area. Desk Lady was a COMPLETE jerk, I made a comment about calling off work the next day to enjoy the day and she talked about how she wished she could rolling her eyes with a nasty attitude. Not happy at ALL.
  • RB
    Ricky Bomer
    Aug 20, 2025
    5.0
    Nice and clean with a friendly staff.