Best Western East Towne Suites

3.9
1123 reviews

About

Hotel
Located in Madison,WI, the Best Western East Towne Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western East Towne Suites
4801 ANNAMARK DR, Madison, WI
53704, United States

Hours

Reviews

3.9
1,123 reviews
5 stars
481
4 stars
335
3 stars
144
2 stars
71
1 star
92
  • ML
    mitchel larson
    Oct 23, 2025
    5.0
    CJ best front desk receptionist around, give him a raise.. he’s the glue guy that holds the whole place together
  • BC
    Brenda Coles
    Oct 17, 2025
    5.0
    Special mention for Jennifer C at the front desk she did a fantastic job helping us out. This has been one of the best experiences we’ve had at a motel in a while thank you.
  • JS
    Joan Sours
    Sep 13, 2025
    1.0
    I had to put a 1 star or I couldn’t post. Won’t stay here again and recommend you don’t either. The girl at the front desk was pleasant. All you can smell when you walk in is chlorine from the pool. Construction was going on in 2 different places. One was in front of the elevators, the other not far from our room. Our comforter had a cigarette burn on it, in the middle of the bed. Walls were chipped and dirty, sink in bathroom didn’t drain and I had to get up early because of my back pain from the mattress. Do better.
  • DM
    DeMarcus Morton
    Sep 7, 2025
    5.0
    The hotel needs a total makeover in my personal opinion, but has a lot of potential to become a top notch hotel, but the staff makes up for a lot of that, especially the manager Mike who has been very accommodating during my stay here along with the other staff. In all honesty, the only thing this hotel really needs are more updated rooms/decor and a bigger variety of their breakfast menu, and they'll easily become a 4/5 star hotel, because they already have a great hotel staff.
  • PK
    Phillip Koon
    Sep 6, 2025
    4.0
    A practical, all-suite hotel with a convenient location near East Towne Mall, I-90, and Dane County Airport. Guests appreciate the spacious rooms, indoor pool, fitness center, and free hot breakfast. While some reviews mention dated décor and average breakfast quality, it’s a reliable, budget-friendly choice for business or leisure stays.