Business Details
About
Hotel
Located in Three Hills,AB, the Best Western Diamond Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.3
387 reviews
5 stars
220
4 stars
116
3 stars
29
2 stars
9
1 star
13
What are people saying?
AI-generated from customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Wanda and Susan.
Breakfast Quality
The complimentary breakfast received numerous positive remarks for its variety and quality, with many guests describing it as excellent.
Cleanliness Issues
While many reviews noted clean rooms, several guests reported issues with cleanliness, including bugs and unclean bathrooms.
Room Comfort
Guests generally found the rooms comfortable, though some mentioned dated decor and issues with bed quality.
Service Consistency
There were mixed reviews regarding service consistency, with some guests experiencing booking issues and inadequate responses to complaints.
- SMS Mc4 days ago5.0Custom service is fantastic.
- SJshaun jacksonOct 31, 20254.0Friendly staff, breakfast was good, room comfortable and pets are allowed for a reasonable fee
- ACAndrew ChatelaineOct 26, 20253.0Nice hotel. Clean but dated. Pillows were not ideal. Over all it was a nice stay.
- MCMaddox ChittockOct 19, 20252.0bugs everywhere big cockroach’s
- GPGreg PimmOct 11, 20251.0The rooms have horrible hard beds. There is mold around the shower surround and the paint was peeling in the bathroom