Best Western Crossroads of the Bluffs

3.7
1429 reviews

About

Hotel
Located in Council Bluffs,IA, the Best Western Crossroads of the Bluffs is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Crossroads of the Bluffs
2216 27TH AVE, Council Bluffs, IA
51501, United States

Hours

Reviews

3.7
1,429 reviews
5 stars
559
4 stars
363
3 stars
181
2 stars
121
1 star
205
  • MP
    Michael Pederson
    3 days ago
    5.0
    I arrived. I slept. I went on my way.
  • KR
    Karen Rhino
    5 days ago
    4.0
    Beautiful pool & lounge area. Rooms are nice. NO Hot tub/spa ( even though sign on pool area says & spa... 2 floors. No elevator.
  • JH
    Jennifer Henning
    Oct 22, 2025
    1.0
    Whatever sorry I am
  • LM
    LaDonna Minjarez
    Oct 15, 2025
    3.0
    Check in was fast and easy. The gave us a bottled water at check in. The room price was moderate. All the lamps and clock were unplugged when we arrived at our room. Figured out how to plug one in for use. Our room was in the back up of the facility. We could hear the 18 wheelers fans going all night. That were parked behind the facility. Making it a rough sleep. Got up this a.m. for a cup of coffee to find something in my cup once I opened the plastic. The bed was average. Room slightly older. Tissue were soft for your nose. The toilet paper was rough. They do have hot breakfast here.
  • MM
    Mel Mattson
    Sep 15, 2025
    5.0
    This was our second stay at the Crossroads. We had a pet friendly room that was well accommodated and comfortable. The beds and pillows were quite nice and we will definitely plan another stay during our annual trip to the Midwest.