Best Western Coffeyville Central Business District Inn and Suites

4.0
181 reviews

About

Hotel
Located in Coffeyville,KS, the Best Western Coffeyville Central Business District Inn and Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Coffeyville Central Business District Inn and Suites
202 W 11TH ST, Coffeyville, KS
67337-5900, United States

Hours

Reviews

4.0
181 reviews
5 stars
91
4 stars
43
3 stars
21
2 stars
7
1 star
19

What are people saying?

AI-generated from customer reviews

Staff Performance

While many customers praised the staff for being friendly and helpful, there were also reports of rude and unhelpful service from some employees.

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty sheets, unclean bathrooms, and reports of bed bugs.

Facilities Maintenance

Guests frequently mentioned issues with broken amenities, such as the hot tub and plumbing problems, which affected their overall experience.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed it, others noted a lack of variety and availability.

Value for Money

Many customers felt that the hotel did not provide good value for the price, citing issues with cleanliness and maintenance.
  • LB
    Les Bro
    Nov 1, 2025
    3.0
    Was the stay worth over $200, NO!! Great location and great service from Austin. However, my sheets were dirty.
  • TM
    Tracy Maxson
    Oct 21, 2025
    1.0
    Staff is rude and hateful. Facilities need to pay attention to the outside appearance of this hotel, it is to new of a building to look so bad. One star is because the staff on duty 10/21/2025 12:30 pm were hateful and rude.
  • PG
    Pat Guest
    Oct 20, 2025
    3.0
    This location was convenient for a family event. The plumbing in our shower was leaking through the ceiling when we turned the shower on. I reported it. There was no offer of a discount or anything. They did make note of it. Food was standard fare. Dining room was clean. Bed was comfortable and all linens/towels were in good shape.
  • KP
    Kinley Pham
    Oct 17, 2025
    4.0
    The experience was fine overall but there was red stains in the bed sheet but other than that it was fine
  • MN
    Mary in NM
    Oct 16, 2025
    5.0
    We had a great stay. We had difficulty finding a room and Cooper took the time to work with us and managed to get a room for us. He was extremely helpful and pleasant, as were the other employees we interacted with. The room was comfortable and the beds were just right (not too hard and not too soft). We will definitely stay there again when we return to Coffeyville.