Business Details
About
Hotel
Located in Springfield,IL, the Best Western Clearlake Plaza is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Clearlake Plaza
3440 E CLEARLAKE AVE, Springfield, IL
62702, United States
Hours
Reviews
4.2
575 reviews
5 stars
316
4 stars
143
3 stars
61
2 stars
23
1 star
32
- KJKathy Jahn4 days ago5.0Quick, easy check-in, nice comfortable rooms and great location.
- BHBarbara HoffmanOct 25, 20255.0I've been a fan of Best Western for many years, and once again I was not disappointed. The rate was right for my budget, and the location was perfect for my long drive coming into this part of town from another state. I had trouble with the ironing board this morning and I left the iron on the sink to cool and put the ironing board away and when I came back they had already replaced it even though I did not say anything that the ironing board was broken. This hotel is a bit older than some and there are no revolving doors in the front entrance but I was blown away by the cleanliness and the wonderful service. My room is painted a golden vintage yellow and with the lighting it was a very relaxing ambiance. The beds are super comfortable and there's no lack of pillows.
- GRGreg RobinsonOct 12, 20251.0We’re DIAMOND members. We travel a lot and BW (was) our go-to. On the way, to Springfield IL Clearlake, our car had mechanical issues. I called early to tell the desk we won’t be there. Our room would be available. $145 and “no show” was the gift we received the next day. DIAMOND sounds grand, but doesn’t mean much I guess. GOODBYE BW, it’s been great. But I can’t do business with you any longer. Sincerely.
- KHKimberly HaasSep 17, 20254.0It was worn but comfy, like an old pair of favorite shoes.
- MCMike CAug 17, 20253.0The bad...No USB Ports in room, odd smell in room, minimal lighting in parking lot. Location is questionable, seen homeless lurking outside the hotel, at the gas station behind hotel, and nearby McDonald's. Breakfast is extremely basic. You will have an extra hundred dollars added to bill, as a deposit for room. We had a very wobbly tiolet. The good...Amazing shower pressure and hot water. Clean enough room, quiet. Free parking. You are refunded back the hundred dollars at checkout.