Best Western Carlsbad by the Sea

Reviews

• KA

  Kriskel Austin

  Oct 11, 2025
  1.0
  The rooms have bedbugs, and the noise is unbearable—not only from the highway but also from ongoing construction. It’s been a true nightmare. The only saving grace was the front desk team—Lynn and Icie—who went above and beyond to assist me through this ordeal. Lynn, in particular, showed such professionalism and care that she truly deserves to be the next General Manager.
• RG

  Ron Gibson

  Oct 8, 2025
  1.0
  Room smelled like a mixture of bleach, tobacco and marijuana. Sofa was hard as a rock plus makes you sit perfectly vertical. The kitchen is typical, but there’s no cookware, dinnerware, or utensils deeming the kitchen useless. The bed is also hard as a rock, and the pillows are pancakes. I woke up after 4 hours of sleep with back pain. The doors don’t shut properly, and the bath fan is super loud. I originally booked 4 nights but checked out after 1. Never again will I go to this hotel.
• SP

  Stephano Price

  Oct 6, 2025
  1.0
  Whoever answered me on the 6th of October at 5:57 am, I'm not your friend, buddy. I'm also probably older than you as well, so I advice you not to take that tone with your customers. And yeah, I understand how it works, I didn't require to answer your idiotic rhetorical question. You work at a hotel front desk and it shows.
• KL

  Kim Lang

  Oct 5, 2025
  2.0
  Let's start with the pros: Noisy but expected with highway Good location, safe Clean Pool ok Staff was helpful The soap/lotion/shampoo/conditioner were nice. Now the cons: HORRIBLE and I mean HORRIBLE mildew/musty smell. My whole family coughed all night the first night. The second night we turned off the AC unit, which we think was the main cause and kept the window open. A lot less coughing but noisy. If you're sensitive to smells or have lung problems, you shouldn't stay here. We switched rooms with no change in the smell. The hot tub bleached my son's swim shoes. So glad he didn't get in fully. I put my feet in and my skin burned instantly. The pool didn't do that, but it was chilly. Very limited towels. I thought the room wasn't cleaned and the staff said there was 2 sets but we needed 3. I guess I have been spoiled with having extra towels. Also, no shower mat. Had to use one of my precious towels so we wouldn't slip. The body wash holder did not have a bottle in it. I was told they don't have any more body wash and we were given given bars. When we changed rooms, the new room had body soap. The smoker detector light is very bright, lights up room up the whole room. Kinda annoying. No way to darker it. Recommend a sleep mask if you're sensitive. Bathroom light automatically turns on fan, so no way to be quiet when using the bathroom. The carpet always felt damp, so I wouldn't take off my sandales. Needs maintenance- peeling paint, loose light fixtures, peeling stucco, cracked ceiling. Our windows screen wasn't only ripped but the frame was bent and broken. Tv remote was broken. You couldn't adjust the volume. Breakfast is more of a continental styles with only powdered eggs and potatoes. Room size was smaller than expected. We travel a lot. I've been to hotels in jungles that didn't smell this bad. My husband is a diamond member. This hotel will definitely be crossed off our list for the future. It seems like an owner problem, since the staff were very accommodating. They must get complaints regularly.
• DD

  David Denning

  Sep 20, 2025
  2.0
  The room was very musty smelling to where we had to have the windows open most of the night to breath. Our crib wasn't put in our room per our request so we had to bother the poor front desk lady And her manager who was there when we got there (around 6 PM) and when we left (past 7 AM). The toilet was clogged from before us and the bed was very springy to where my wife and I could feel every bit of each other's movement. The "hot breakfast" had two hot items (bagged eggs, and cheese potatoes - no meat) and otherwise a continental breakfast. The whole building has settled so the room and deck were signifcantly bowed (the dresser drawer would not shut due to this) and tilted too. The pros were that it is a decent (and seemlingly safe) location (if you don't mind the noise from Interstate 5 right across from the motel) and it looked like it was a nice pool and hot tub. The room other than the smell and bowing was ok too and seemed clean enough with a recent remodel of a few things. If you don't mind a strong musty smell, possible toilet clogs, a lack luster breakfast, and seemingly overworked staff if something goes wrong, then this might be an option for you. I would say this is a 2 and a half star motel at best - not a 3 star so if you are looking for a 3 star experience, look elsewhere. And if you have a postpartum wife who wants a 3 star experience DEFINETLY LOOK ELSEWHERE!!