DW
Denise Woodrum
Oct 15, 2025
I stayed here for Canton Trade Days in October 2025, Thursday to Sunday. They charged me twice for Saturday evening. I called corporate and they said I had to contact the hotel directly. So I called and explained what happened. The counter clerk agreed she said it was clear that I was charged twice, but she had to get a refund approved by her manager. The manager did not approve the refund, stating we had booked a second room and didn’t use it. However that was not the case. They simply charged us twice for the same night. I would not recommend the Best Western in Canton, TX.
The room was EXCEPTIONALLY clean. The facility is an older MOTEL with a recent complete refurb. There was a minor mechanical problem, but it does not figure in on the review. The room was fine. The pool was really good. The room telephone awakened us at 3:22 AM . It did it again at 6:09AM. The second time, I answered. No one there.
The room was exceptionally quiet. Wish I could rate it higher. I just cannot.
DC
Dave Cunningham
Aug 31, 2025
Overpriced at $170. Room was not all that clean.
Outside access to rooms. Trash on the stairs and under the stairwells.
GS
Gabriella Samuel
Aug 29, 2025
I had a very disappointing experience with this hotel. I called to check on a contractor who was staying there because he had overslept. I gave the receptionist his full name, but I was told nothing could be done since I didn’t know the room number. While I understand privacy policies, the way the situation was handled was unacceptable. The receptionist hung up on me, and when I called back, he refused to answer the phone. This level of unprofessionalism and lack of courtesy is not what I would expect from a hotel.
TD
T. J. Hot Dog
Aug 19, 2025
It was just supposed to be a quick overnight stay. You know, a pit stop on the way to somewhere else—nothing more. The Best Western in Canton looked decent enough. Clean lobby. Polite clerk. Free breakfast. But when they handed over the key to Room 202, the mood shifted.
The elevator creaked on the way up, though the building wasn’t that old. The hallway smelled faintly of bleach… and something else. Old perfume, maybe. The kind your great-grandmother wore before she passed.
Room 202 opened with a soft click, but the door stuck halfway. Like it didn’t want to open all the way. Inside, the air was still. Not just quiet—but still, like the room hadn’t taken a breath in years. The lamp on the nightstand flickered once before coming on. The clock radio was blinking 2:02—unplugged.
Weird.
The strangest part, though, was the phone. An old corded one. Not unusual—except it rang at 2:02 AM. Sharp. No one on the other end. Just static. And a whisper. Barely audible. Could’ve been wind. Could’ve been something else.
The next morning, the front desk clerk asked, “Everything alright in 202?”
When I asked why, she hesitated. “Most guests… don’t stay the full night in that one.”
She didn’t elaborate. She just handed me a receipt and said, “Have a safe trip.”
I never looked back. But I do still wonder—what happens in Room 202… at 2:02 AM?