Cleanliness
While many guests appreciated the cleanliness of the rooms, several reviews highlighted issues with dirty bathrooms, unclean common areas, and inadequate housekeeping services.
Staff Service
The staff received mixed reviews; some guests praised their friendliness and helpfulness, while others reported rude behavior and poor service, particularly at the front desk.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality, though some noted it could run out quickly and had issues with specific items.
Amenities Issues
Guests expressed disappointment with the pool and hot tub cleanliness, as well as maintenance issues with room facilities like air conditioning and plumbing.
Location Concerns
The hotel’s location was criticized due to ongoing road construction making access difficult, and some guests felt unsafe due to nearby homeless encampments.