Best Western Augusta West

Reviews

• VS

  Victoria Seely

  Oct 22, 2025
  1.0
  I want to report and will be filing a complaint against whoever works during this time she is refusing to assist me she is ignoring my calls and neglecting a re turn guest I will be calling corporate
• TB

  Theresa Brooks

  Oct 5, 2025
  3.0
  The room had a distinct unpleasant smell, like dirty mop water. The door into the room was out of line and required effort to open and close it. The light switch at the door was broken and had to be wiggled to turn the light off and on. The biscuits and gravy were inedible—tasted like they had been in the pan for a couple of days, they had great coffee and the bed was comfortable. They gave me a toothbrush because I had forgotten mine and the staff were all very nice and helpful. I wouldn’t stay here again.
• MT

  Monica Turner

  Sep 20, 2025
  5.0
  Service was wonderful, everything clean in rooms, staff amazing and great breakfast. I really recommend it. Out if the way, easy to get to and quiet.
• AB

  Amy Bodie

  Sep 18, 2025
  5.0
  Clean and quiet!
• SB

  Sincere Blythe

  Jul 30, 2025
  1.0
  Wish google let us reply to the lies. Funny how that the only thing you have to say and don’t wanna take accountability for nothing. MY STAY WAS DURING JULY OF 2025. July 3 2025 - July 5th. SO NO MY STAY WASN'T OVER 30 days ago. 30 days from my check in date is August 1st 2025 and if we do my check out date of room 207 it would August 3rd 2025 SO NO as of today July 30th 2025 IT HASNT BEEN MORE THAN 30 days. On top of the MULTIPLE TIMES IVE SPOKE TO CORPORATE AND THE HOTLE. The only reason it will hit over the 30 days is because YOU couldn’t bare to do your job nor to hold your employees accountable for not tuning it over to the police why they was at the location on July 4th of 2025. So nice try. No wonder why staff acts act the way they do owner can’t count and is clearly unprofessional seeing as you can respond to a google review and not the MULTIPLE tickets and emails sent to you. Don’t get on here responding with lies cuz the next one you do I will post everything so people can see how much of a liar you actually are and can see you don’t take accountability just like the employees at the property,