Best Western Atlanta Cumberland/Galleria Hotel

2.9
164 reviews

About

Hotel
Located in Smyrna,GA, the Best Western Atlanta Cumberland/Galleria Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Atlanta Cumberland/Galleria Hotel
1200 Winchester Pkwy SE, Smyrna, GA
30080-6541, United States

Hours

Reviews

2.9
164 reviews
5 stars
57
4 stars
14
3 stars
12
2 stars
15
1 star
66
  • DH
    Delaney Hisey
    3 days ago
    1.0
    This hotel is very dirty and have cockroaches all around the floor. It took 3 rooms to get a decent looking room that still had stains on the sheets. Do not recommend.
  • EL
    Emma/Emelia Large
    3 days ago
    1.0
    We found numerous cockroaches, things left behind from other guests, and also drugs in the room that we were moved to. We had to be moved a total of 3 times and the cleanliness of the room never met our standards.
  • HK
    Hondacat Kashae
    Oct 25, 2025
    1.0
    NEVER EVER GO HERE! Found this under my bed No WiFi, YouTube Netflix don’t work Bed had more stains then I could count Customer Service was horrible Moldy ceilings Pool closed 24/7 Everything was a complete negative Expect the air and heat. Never again. You could hear people walk all through the night next door was so loud Wall are very thin. & This was my girlfriend birthday trip 🤦🏽👎🏾
  • ML
    Michal Logan
    Oct 21, 2025
    5.0
    The entire staff is super friendly and this a clean establishment. I enjoy being at this hotel and I would absolutely recommend this to people that I know.
  • KC
    Keyuna Carter
    Oct 20, 2025
    1.0
    The hot water doesn’t work at all! I said something about it & the front desk said they’d send maintenance and they never showed! The have roaches also , roaches was crawling out of our bathroom 😒 room overall 2/10 ! Tv and WiFi didn’t work.