Cleanliness
Many customers praised the cleanliness of the rooms and overall hotel, though some reported issues with dirty walls and uncleaned rooms.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported rude or unprofessional behavior from certain employees.
Breakfast Quality
The breakfast offerings were frequently criticized for being limited and unsatisfactory, with some guests expressing disappointment in the selection and quality.
Room Comfort
Guests generally found the beds comfortable and enjoyed the spaciousness of the rooms, although some reported issues with noise and maintenance.
Customer Complaints
Several reviews mentioned dissatisfaction with additional charges for damages or stains, leading to negative perceptions of the hotel's policies.