Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individual employees providing exceptional service.
Animal Care
There are mixed reviews regarding the care of animals, with some customers expressing concern over the health and living conditions of certain pets, particularly fish and small mammals.
Product Selection
Customers appreciated the wide variety of pets and supplies available, noting that the store has a good selection of fish and other small animals.
Store Cleanliness
While some reviews highlighted the store's cleanliness, others pointed out issues such as unpleasant odors and dirty conditions in certain areas.
Ethical Concerns
Several customers raised ethical concerns regarding the treatment of animals, including inadequate living conditions and selling sick animals.
MM
Melissa
Oct 29, 2025
5.0
I have memories of my mom taking me here many years ago growing up and I took my daughter 15 years ago to pick out her first puppy. He’s still living a happy healthy life! ❤️Love this place.
DJ
Davion Jones
Oct 1, 2025
1.0
Dont know how to answer the phone
CS
Carl Sloan
Sep 22, 2025
5.0
Try to come here and support local businesses. They also have live feeder mice
JA
Jessica Anderson-Garner
Sep 19, 2025
5.0
Really helpful staff found exactly what I was looking for will be back
JK
Jeff Kramer
Aug 17, 2025
5.0
Shout out to Emerson for being a quality help. Dude found me the best fish and provided quality enough customer service that I felt inclined to leave a review. 10/10