Great service from Sonia! She was so accommodating and great with the children at the table. The pizza was also amazing, with a thicker crust.
AM
Assaf Matia
Oct 12, 2025
An average Italian restaurant with big dishes, but with a standard taste/flavor.
The seasoning lacked a kick and was relatively flat (we had shrimp rossini, spaghetti eli olio, cachio a pepe pizza.
You can skip the deserts.
Our waiter was very attentive.
GS
Gabe Shakour
Oct 5, 2025
Hadn’t been to a Bertucci’s in a while but this location felt a lot let Italian/semi-fancy and more like any other chain casual restaurant such as Apple Bees, Olive Garden, etc. However, our food was pretty good and felt slightly more homemade than you might get at larger chains.
Service was also very good. Our waitress Atticus was attentive to our needs and we even overheard her telling the kitchen to remake one of our dishes because they had forgotten to leave out capers as we had asked.
Didn’t try the pizza but the brick oven pies looked good. If they can work on their atmosphere a bit more to make it feel more like a neighborhood restaurant that’d go a long ways to helping them score an easy 5.
PA
Patricia Almonte
Oct 1, 2025
⭐️⭐️⭐️⭐️⭐️
I had such a great experience with Bertucci’s in Waltham! From the very beginning, when I called to place my order, I was helped by Marthy, and he was absolutely wonderful. He was friendly, patient, and made sure everything was taken care of perfectly. It’s rare to find someone so attentive and professional, and he really made the whole process easy and enjoyable.
When I picked up my order, everything was fresh, hot, and delicious—just what you expect from Bertucci’s! The food was amazing, and the service was top-notch from start to finish.
Thank you, Marthy, and the whole Bertucci’s team in Waltham for such a positive experience. I’ll definitely be ordering again soon!
CM
Christopher Murray
Sep 27, 2025
We were at Bertucci’s in Waltham tonight to order takeout wings and an Italian chopped salad. There was a problem with payment and the manager, Marty, came over and helped us out. Terrific staff, great customer service, great wings, and a wonderful manager.