Berenice Mendez - State Farm Insurance Agent

Reviews

• VA

  Vaughn Anthony

  2 days ago
  5.0
  Berenice Mendez located in the Old Towne Lewisville area is truly one of a kind. She’s not just a State Farm agent—she’s a thoughtful advocate who listens, explains, and genuinely cares. Berenice takes the time to understand your needs and never pushes a product just to make a sale. If something isn’t right for you, she’ll guide you to a better fit and explain why it’s the smarter choice. Her professionalism and kindness shine especially during the claims process. She will check in on you to make sure you’re doing okay and that everything is moving smoothly. That level of follow-through and compassion is rare. I feel supported and confident knowing Berenice and her team are in our corner. I highly recommend her to anyone looking for honest, attentive service.
• MR

  Mariela Resendiz

  3 days ago
  5.0
  Heidy was absolutely amazing! She went above and beyond to help me after hours when she didn’t have to, and she was so patient and very helpful throughout the entire process. I really appreciate her kindness and dedication. The whole team is fantastic — thank you all for the wonderful service! 🙂
• ER

  Elizabeth Romo

  3 days ago
  5.0
  I had a great experience getting an auto quote. Even though I didn’t end up purchasing, Heidy provided excellent customer service, professional, friendly, and very helpful throughout the process. I really appreciated the time and effort she took to explain everything clearly.
• MM

  Maria Medrano

  4 days ago
  5.0
  Heidy has been amazing to work with! She took the time to explain all my options clearly and made sure I fully understood my coverage. She’s professional, knowledgeable, and always quick to respond to any questions I have. It’s rare to find someone who genuinely cares about helping their clients the way she does. I highly recommend Heidy for anyone looking for a reliable and trustworthy insurance agent.
• JG

  Joshua G

  Oct 15, 2025
  5.0
  I had the pleasure of working with Heidi and she was super cool and knowledgeable and has a positive humorous disposition. Which also dont take away from the others, because they were also adding to the conversation with laughs. She got me an auto policy that was even lower than my last 6 month policy with a different insurance company, plus I also was able to get an insurance policy well worth adding and it was still 👌🏽 lower. So shout out to State Farm and even more shout out to the branch that seems to be blessed to be blessings!!