Business Details
About
Propane SupplierGas Supplier
We have been in the business of helping customers for over 130 years as one of the leading propane marketers in the Central and Northern Kentucky areas. More importantly, we value your opinion. WE ARE HERE TO SERVE YOU!
There are a lot of other propane companies out there, but Bennett’s knows service is everything because you do have other options. In a world of voicemail and answering machines we are very committed to having someone answer the phone during regular business hours so that a real person can be talked with for a change! Should we be with another customer, then someone will call back within the hour … that’s how much we care. Your time is precious, and we know it.
Location
Hours
Reviews
3.0
16 reviews
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- AWAaron WheelerSep 9, 20251.0While I have never had any trouble with the actual gas or tank or drivers or any other aspect, I have decided to take my business elsewhere next season due solely to poor customer service from the office staff. I always try to be as friendly as possible but it's always met with interruptions, hasty responses and the feeling that Im bothering them. It's to the point where I will put off calling to the last minute to avoid dealing with it.
- JRJessica Des RuisseauxJan 29, 20255.0We own and manage several units- we recently needed to swap services because of another company failing to provide services when needed. Bennetts came out immediately to help us, Annie, Kelly and Jim were so helpful. Highly recommend this company!
- ACAllen CrossDec 28, 20221.0Made a credit card payment by phone that was never recorded by them. Their website does not allow payments to be made but i am going to try again in a few minutes. I was charge $4.60 a gallon on 12/19/22. I checked Tractor Supply and it was $4 a gallon. I reviewed a Department of Energy website that showed the average price in KY for this week was $2.52 a gallon. When i called to question the pricing, i was told "Well, that's our price." so long story short, i will be researching a new propane supplier this summer
- CHCalvin HoltMar 3, 20181.0Horrible service for a rural area, If you need a fill due to an empty tank don't expect swift service, even if you call for an emergency fill which is basically a voicemail left at the local office for them to get during normal business hours. Expect 2-5 days even in the dead of winter. The local office will only respond via banking ours, and their first question is always are you scheduled refill customer or a will call. Since I am a will call, who pays for a rental, at exhaustive prices, you will be on the back burner last in line. The funny thing is I often see the drivers and several propane trucks sitting at the local office, so they have the equipment and people.
- GDGreg DysJan 18, 20181.0Some of the dumbest people you ever meet. Always have to watch because there's always a problem or mistake with billing.