Management Issues
Numerous reviews highlight unprofessional and unethical management practices, including poor communication, lack of responsiveness, and mishandling of tenant issues.
Pest Infestation
Multiple customers reported severe infestations of roaches and rats, with ineffective pest control measures leading to unsanitary living conditions.
Safety Concerns
Residents expressed significant safety issues, including high crime rates, break-ins, and inadequate security measures within the complex.
Customer Service
While some staff members, particularly Jackie and Dairion, received praise for their helpfulness and professionalism, overall customer service experiences were mixed, with many tenants reporting rudeness and indifference from management.
Living Conditions
Reviews frequently mention poor maintenance of apartments, including issues with cleanliness, broken amenities, and overall disrepair, leading to a negative living experience.