Business Details
About
Thai Restaurant
Where Traditional Thai Food Meets Asian Fusion Delights. Discover Basil Thai, a cozy Asian fusion restaurant located in the heart of Austin. Our aim is simple: to combine the best of traditional Thai cuisine with the delightful flavors of Asian hot pot and noodle soup.
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
580 reviews
5 stars
379
4 stars
79
3 stars
40
2 stars
23
1 star
59
What are people saying?
AI-generated from customer reviews
Food Quality
Mixed reviews on food quality; some dishes praised while others criticized for being bland or poorly prepared.
Service Experience
Service is often noted as friendly, but issues with order-taking and slow response times were mentioned.
Ordering Process
Customers expressed dissatisfaction with the app-based ordering system, preferring traditional service.
Portion Sizes
Many customers appreciated the generous portion sizes, particularly for hot pot dishes.
Authenticity Concerns
Several reviews questioned the authenticity of the Thai food, suggesting it lacked traditional flavors.
- TTTreeOct 29, 20251.0The worst pad thai and the worst satay chicken I have ever tasted. The beef in the pad thai was tough and flavorless and the chicken satay was fried (not grilled), and extremely dry. The owner seemed to not care at all when we mentioned this in a very polite way and just asked if we were ready to pay. I highly recommend Not ordering these items.
- SNSagar NageshappaOct 12, 20255.0Awesome Thai. Probably the best Ive had in Austin.
- BCBeatrice CastellanoOct 10, 20254.0I didnt like you had to order on an app. No real service taking your orders. Ask questions etc.
- KCKelindo CaracolSep 26, 20251.0Terrible Thai Chinese whatever it is. Phat Thai taste it like the frozen food from HEB.. Fried Rice terrible no flavor gross .. Expensive for the quality of the food .
- KBKelly BallewSep 23, 20252.0I absolutely love Thai food but this place fell short of being a Thai restaurant. The name should be changed to semi Asian food restaurant. If you follow me, you know I never give this harsh of a review, but I suggest finding another Thai restaurant if you are looking for authentic Thai food.