Business Details
About
Hotel
The Baranof Downtown, BW Signature Collection continues Best Western Hotels & Resort’s rich history - always providing guests with a stylishly unique hotel experience. Located in Juneau,AK, this carefully chosen upper-midscale hotel has been selected for their ability to offer travelers seeking a unique and memorable stay at an outstanding value.
Location
Baranof Downtown, BW Signature Collection
127 N Franklin St, Juneau, AK
99801, United States
Hours
Reviews
3.7
571 reviews
5 stars
190
4 stars
167
3 stars
106
2 stars
61
1 star
47
What are people saying?
AI-generated from customer reviews
Location
The hotel is praised for its excellent location in downtown Juneau, close to shops and attractions.
Staff
Many reviews highlight the friendly and helpful nature of the staff, although some experiences with service were inconsistent.
Condition
The hotel is described as old and in need of significant renovations, with issues such as outdated facilities and maintenance problems.
Comfort
Guests reported discomfort due to lack of air conditioning, noise from outside, and small room sizes.
Dining
The on-site restaurant received mixed reviews, with some guests enjoying the food while others found it overpriced and lacking variety.
- DJDavid JacksSep 26, 20253.0Hotel needed major refresh. Lobby restaurant was nice and quaint, but was under staffed. Fish sandwich portion was far smaller than the bun it was on. French fries were good. Front desk staff was nice and efficient.
- MMmauro rios (maurinho)Sep 22, 20254.0I was there when I embarked my ship,oof to work.i loved the place,very cozy and the staff were incredibly kind.i appreciate your work
- AWAlan WrightSep 17, 20255.0This is an old building. Rooms are modernized but you can hear people in the next room. Also you cannot process fish in your room. Seriously. You sign that at check in.
- RSRobert SmithSep 16, 20252.0We've been here twice. The hotel was picked by the cruise line. Outside our window is the kitchen fan. It runs all night. The only way to cool the room is to open the windows. Maintenance was quick to respond and install a screen.
- MWMatt WilsonSep 12, 20253.0Clean and comfortable, but could use some TLC. Lots of issues with key cards and a smoke alarm going off in the middle of the night.