Bank of the Bluegrass & Trust Co.

Reviews

• RC

  Ron Chi

  Oct 4, 2025
  5.0
  Working with Jennifer Frye at Bank of the Bluegrass was a wonderful experience from start to finish. She was incredibly accommodating, responsive, and proactive throughout the entire mortgage loan process. Thanks to her expertise and dedication, I was able to fast-track my loan and close much earlier than expected. Choosing a local bank like Bank of the Bluegrass truly made a difference. The personalized service and attention to detail far exceeded what you typically get with larger or online-only institutions. Not only did I feel supported every step of the way, I also saved on costs I might have incurred elsewhere. A heartfelt thank you to Jennifer and the entire team for making this process smooth and stress-free. I’m excited to continue working with Bank of the Bluegrass for my future banking needs.
• FR

  Faith Rogers

  Sep 11, 2025
  5.0
  We cannot recommend Jennifer Frye and Bank of the Bluegrass enough! Our process applying for a mortgage as first-time home buyers was seamless, and Jennifer was always available to answer our questions. Very satisfied with our choice to work with them!
• BP

  Big Blue Pachyderm

  Aug 13, 2025
  5.0
  Jennifer Frye helped me with my mortgage on my new home and she was absolutely great, very thorough and knowledgeable and super helpful and patient even when we had to move the closing due to repairs and just over all super kind! I really appreciated her and all her help and time with making sure everything went well and very timely and she was able to answer all my questions every time I thought of new ones she was always prepared and knew her stuff! I've been banking with bank of the bluegrass since my first job and first bank account and with Jennifers help I'm really excited for me and my significant other to be moving into our first home with help from bank of the bluegrass now too! ☺️
• DS

  Debra Schweitzer

  Jul 18, 2025
  5.0
  The warm, friendly staff offers top notch personalized customer service, and products that are directly competitive with those of national financial institutions. Specifically, I'd like to thank Caroline for her help, expertise and kindness - she's one of a kind. Still waiting to hear her sing though!
• EM

  Elizabeth Miranda

  Jun 14, 2025
  5.0
  Our experience with Jennier Frye and Bank of the Bluegrass with our refinance was great! Jennifer was patient and answered all of our questions. We would use her again for future mortgage needs.