Baldwin Inn & Suites, SureStay Collection by Best Western

Reviews

• CK

  Colleen Kirk

  4 days ago
  5.0
  I stayed here in October 2025 when renovations were done. I got to the hotel around midnight and felt completely safe in the area, it is slightly industrial but also around residential homes. The front desk is there the whole time and they were kind when they checked me in. The room was beautiful you can tell a lot of work went into it and they put plugs everywhere! You can plug 5 devices in right by the bed. The bathroom was really nicely done and felt luxurious especially with the mirror that has different lighting options for make up. I found the continental breakfast went above and beyond offering warm breakfast sandwiches and peanut butter and jelly sandwiches along with the normal offerings of fruit, cereal, breakfast bars, oatmeal, muffins and yogurt. They also have milk and juice. I didn't take a picture of the coffee and tea station. I wanted to post this review because I went back and forth about booking here because most of the reviews were before it was bought by Best Western or during the renovation. I hope this helps others with their choice on where to stay. I wasn't going to the Big E but if you were this would be golden, the gate is literally across the street.
• NV

  N V

  Oct 20, 2025
  4.0
  The room was enormous, despite only having two queen beds. The accommodations were clean, with good parking. The front desk service was friendly and helpful. Loses one star due to a broken boiler that didn't provide hot water. Would probably stay again.
• ID

  Ivey Delancey

  Oct 2, 2025
  5.0
  The staff is awesome very helpful and goes out of their way to make sure your stay is easy and hassle free. We stay here Everytime we come to Massachusetts from East Tennessee. Very reasonable rates compared to everywhere else.
• CA

  Chris Amirault

  Sep 23, 2025
  5.0
  Great find!! Great Staff! This place is across the street from the BIG E and was a hidden gem for my family coming from far for the festivities. They JUST finished completely gutting and renovating the entire building.
• SS

  Sharen “Shar” Senecal

  Jul 29, 2025
  3.0
  Remodeling rooms and grounds. But clean.