CA-0C75550 Here at Bal Claire State Farm Insurance, our mission is to help our State Farm customers manage the risks of everyday life, including auto, home, and life insurance, allowing them to recover from the unexpected and pursue their dreams with confidence. We are dedicated to providing exceptional insurance and financial services for our customers' individual needs. Stop by our office in San Rafael, CA for a free, no-obligation insurance quote, and let us partner with you on your journey to a secure and fulfilling future.
I’ve had an excellent experience with Bal Claire-State Farm Insurance, especially working with Cynthia. She’s been incredibly helpful, professional, and attentive every step of the way. Cynthia truly took the time to understand my needs and made sure I had the right coverage without any hassle.
The pricing is on par with that of a premium agency, but the peace of mind and personal service I get from Cynthia and her team make it absolutely worth it. It’s rare to find someone who combines professionalism, efficiency, and genuine care — but that’s exactly what you get here.
If you’re looking for top-quality coverage with premium customer service, I highly recommend Cynthia at Bal Claire State Farm in San Rafael.
RB
R B
Oct 15, 2025
5.0
Thanks for getting back to me in a timely Manner Monica and getting me all the answers I requested. I definitely hope to get you on the phone everytime I call needing something. Thank you
LS
Luis Magallanes SR
Oct 8, 2025
5.0
Marnie, from State Farm is one of the best agents I have worked with. She knows and anticipate with important information about insurance policies at all levels, whether is an auto insurance, home or life insurance.
Marnie's knowledge displayed in person or in the phone shows the professionalism within State Farm.
Strongly satisfied.
RR
Rondo
Sep 22, 2025
5.0
Great feeling to be with a top rated insurance company again. I was chasing low premiums for a couple years but ended up sacrificing quality for a little bit of quantity. I've been very happy with the process and way I've been treated. As a company SF's policy has been straight forward and competitively price, as an agency Bal Claire has been a cut an above, and most refreshing is the attitude, knowledge, and assistance of my agent. Monica Rivera has been outstanding to work with, answering every question , patiently providing the information I needed, never annoyed with my many questions, and giving me time to make my decision. I signed up my auto and home with her today and can say w/o a doubt 2 things:
1) I'm confident I have the coverage I need at the best price l
2) I would have missed out on the quality & benefits of State Farm & Bal Claire, if not for the pleasant honesty and treatment I received from Monica.
People make the difference, Kudos to this agency for understanding that.
CB
Crispy Boss
Sep 12, 2025
5.0
Monica Rivero Friendly , knowledgeable. Gave me the policy I was looking for quickly and efficiently. I switched thanks again. Monica
Frequently Asked Questions About Bal Claire - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.