Backyard Oasis Pond & Garden Center

Reviews

• QR

  Quin Rencsak

  Jul 17, 2025
  5.0
  They helped me plan and build a beautiful pond, all within my budget. They had every supply I needed, plenty of plants to choose from, and several truly magnificent koi. One koi in particular spoke to me. Like, really spoke to me. And the next thing you know, I’m burying ‘the incident’ under the pond just as my koi commanded. 10/10 service, highly recommend… and the koi are pleased.
• MM

  Michelle Mulliniks

  Jul 3, 2025
  5.0
  Fish are smaller and a bit over priced. The water Hyacinths and water lettuce are really small and over priced. I ordered some online that were much larger and less expensive. But the store does have a great variety of things. I like to get my fish food here too
• GB

  G berry

  May 15, 2025
  3.0
  I’m giving 3 stars because the guys cleaning our pond worked hard. But the office personnel needs to get better with what’s going on. I was told by Diane that the guys said they would probably have my pond done in 5 hours, so I gave the go ahead. Later that day another lady called and said to me, “so you want me to pull them off the job after 10 hours correct” I said oh, no way, they said 5 hours per Diane. So the lady saids let me call you back after I talk to her. But she never did call back. Than I was told by a guy, oh no, pond cleaning takes all day. Than while they were cleaning my pond, two of their pumps broke and one of their shop vacs. So my husband got out his lawnmower and trailer so they could haul the debris away. So what was suppose to only take about 5 hours ended up being 8. And it still wasn’t done, so my husband said he would finish it, as it was becoming to costly. I was charged 1,567.00 but like I said I gave 3 stars for the guys..I was going to have them re-design my whole pond next spring, but now I’m afraid too..I see you left me a response below, but no since in my calling the office, wouldn’t solve anything, you got paid. And that’s that! But most of what was said below is incorrect, no one called me back, I have bladder cancer and don’t leave the house, and my husband said he never agreed to 10 hours, and neither did I. And I never said the pond was cleaned 15 to 20 years. We didn’t have the pond than, I said last time it was cleaned was 5 years ago. But like I said we paid you the 1,667.00 you billed me for. And WE finished the job. And me calling won’t change anything, so I am just going to smile and be happy..
• WD

  wayne deal

  Apr 23, 2025
  5.0
  Friendly and knowledgeable
• GH

  G. Hare

  Feb 15, 2023
  5.0
  Friendly service and great products. You won't be disappointed!!

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