Staff Performance
Customers consistently praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Aubrie, Paige, and Sean.
Amenities
Residents appreciated the well-maintained amenities, including the pool, gym, and private garages, which contributed to a resort-like living experience.
Maintenance
The maintenance team received high marks for their quick response times and effective resolutions to issues, with many residents noting prompt service.
Community Atmosphere
The overall community feel was described as peaceful and welcoming, with many residents feeling a strong sense of belonging and safety.
Concerns with Fees
Some customers expressed dissatisfaction with additional fees and charges during the leasing process and move-out, indicating a need for clearer communication regarding costs.