Maintenance Quality
The maintenance team, particularly Leonard, received consistent praise for their promptness, professionalism, and effectiveness in resolving issues.
Management Issues
Many residents expressed dissatisfaction with management, citing poor communication, unaddressed maintenance requests, and controversial changes to amenities.
Community Atmosphere
Several reviews highlighted a strong sense of community and friendly staff, particularly mentioning Jeet and Sam for their helpfulness during the leasing process.
Amenities and Upgrades
While some residents appreciated recent upgrades and amenities, others criticized the removal of popular features and the introduction of costly changes that did not meet expectations.
Noise and Privacy Concerns
Numerous complaints were made about noise levels from neighbors and issues with privacy, indicating that sound insulation and resident behavior are problematic.