AutoZone Auto Parts

Reviews

• MM

  Mike

  6 days ago
  1.0
  STORY TIME: I came to this Autozone to check on my batteries in my 16 Chevy Impala. Jonquavia checked them and they both were bad seeing as though I let my car sit for about 6 months. I had warranty on both batteries still and when she was about to leave the desk, I informed her that I wanted to make sure that the initial battery was an AGM battery. She snapped back at me as if I said something about her intellect or her character. Little does she know, this same store gave me a wrong battery before and it destroyed my alternator and 2nd battery used for the stop/start feature. After she snapped at me, I then explained what happened initially with my battery that caused me to replace it the first time and still she treated me like I had said something disrespectful to her, and I know it’s due to her not having listening/communication skills. She’s the parts sales manager, but she needs retraining on how to deal with customers. I would’ve been within my rights to snap back at her but I know that solves nothing. Do better Autozone. Get people in here that actually care about helping folks and at least likes what they do. I know I’m only one fish in an ocean do business, but at this point I’ve had too many bad dealings with Autozone so I’ll take my business elsewhere going forward. I pay too much money here to be treated like that, but really nobody should be treated like regardless of the money they spend.
• AP

  Angel Perez

  Oct 17, 2025
  5.0
  Good parts & fast service, even tho it was almost closing time. Staff were very pleasant to deal with. Thank you.
• AG

  Alberto Gonzalez

  Sep 29, 2025
  1.0
  En esta compra quede decepcionado ya que para conseguir 4 tuercas/juegos de conexiones 3/16 tuve que visitar 4 tiendas 1c/u el sistema de inventario es INEFICIENTE Aparte la mayoría del personal NO tienen el conocimiento del funcionamiento mecánico automotriz por lo tanto es difícil que te puedan asesorar/ayudar a resolver algún problema de sustituir una parte por problemas con el inventario de las tiendas
• LC

  Lauren Cueto

  Sep 25, 2025
  5.0
  Mekhi was absolutely amazing! He helped with finding the correct headlight and made sure it was working correctly!! Thank you so much. I will definitely return for any of my auto needs!!
• KR

  Kathy Rodriguez

  Sep 12, 2025
  5.0
  I called for information and Ladonde went out of her way to help me! After having spoken to a dozen autozone reps, Ladonde truly stood out with her detailed and exceptional customer service! Thanks for your help, Ladonde!