Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Owings Mills #6473 in Owings Mills, MD is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Owings Mills, MD or call us at (410) 559-2311.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
148 reviews
5 stars
117
4 stars
14
3 stars
5
2 stars1
1 star
11
What are people saying?
AI-generated from customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist.
Knowledgeable Staff
Many reviews highlighted the employees' knowledge about products and their ability to provide useful recommendations.
Store Cleanliness
The store was generally noted as clean and well-organized, although some customers mentioned areas needing improvement.
Product Availability
Customers appreciated the wide selection of parts and products available, often finding what they needed in stock.
Mixed Experiences
While many reviews were positive, there were some complaints about poor customer service and unhelpful staff during busy times.
- BGB GoldincOct 27, 20255.0Very helpful employees
- RRRonOct 17, 20255.0Great people working at this location…
- SOShmuel OropesaAug 1, 20255.0DeAndre deserves a raise! SO helpful and kind. Took my jugs of motor oil and battery, no problem. He showed me to the bathroom so I could wash my hands, and in the meantime, he prepared my $10 store credit card for the battery. Come here if you don't want to have to sign a log and dump your oil yourself like at Advanced Auto Parts. Definitely will be coming back.
- CSCheryl StoneJul 21, 20255.0Andy at this location is a special young man with exemplary customer service skills from the moment I walked into the store with his greeting until I drove away. He made recommendations on the wipers and installed them and also filled the wiper fluid for me when I asked. I am very pleased with windshield wiper recommendation. He is professional, respectful and just exceeded my expectations making this a very positive experience. It's rare that you get this level of customer service. Will return to this location in the future.
- VSVan ShowellJun 18, 20255.0The customer service is great here.