AutoZone Auto Parts

4.3
204 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mesquite #3657 in Mesquite, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mesquite, TX or call us at (972) 677-1130.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
655 E Cartwright Rd, Mesquite, TX
75149, United States

Hours

Reviews

4.3
204 reviews
5 stars
146
4 stars
19
3 stars
13
2 stars
9
1 star
17

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like David, Chris, and Jamie for their exceptional service.

Product Knowledge

Customers appreciated the staff's knowledge about products and their ability to assist with finding the right parts for their vehicles.

Mixed Experiences

While many reviews were positive, there were also reports of rude or unhelpful employees, indicating inconsistency in customer service quality.

Efficiency

Several customers noted quick service and the ability to get in and out of the store efficiently, enhancing their overall experience.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a pleasant shopping environment.
  • AY
    Angela Yackee
    Nov 6, 2025
    5.0
    David is the best...I needed my battery installed and they were busy and he took the time out to help me. I really do appreciate him!
  • AL
    Alex Love
    Oct 24, 2025
    5.0
    Most consistent commercial department I've been to in a while. Edward and Delia are good people. Keep going guys
  • IG
    Isaiah Garza
    Oct 24, 2025
    5.0
    easily best autozone in the area very quick to get help very transparent and know what they are doing i wish i got the managers name he was a great help 100% recommend
  • DW
    Dee Wop
    Oct 16, 2025
    5.0
    Great store with great customer service from everybody who works here. They actually know how to answer the phone and not put you on hold like all these other stores.
  • TV
    Trudy Valencia
    Oct 7, 2025
    5.0
    I cannot say enough great things about David at AutoZone! πŸ™ŒπŸ½ After being sold the wrong battery and filters at another location, I came in completely frustrated and ready to give up. But David turned my entire experience around. He not only helped me exchange every incorrect part quickly and without hassle, but he also installed my new battery for me right there β€” going above and beyond to make sure everything was done correctly. He was patient, knowledgeable, and genuinely cared about helping me get back on the road safely. It’s rare to find customer service like that anymore, and David deserves all the credit for restoring my trust in the AutoZone brand. Thank you, David, for your kindness and professionalism β€” you truly made my day!