AutoZone Auto Parts

4.8
1531 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
401 Dallas St, Lehigh Acres, FL
33971, United States

Hours

Reviews

4.8
1,531 reviews
5 stars
1,410
4 stars
60
3 stars
26
2 stars
9
1 star
26

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Employee Recognition

Specific employees like Wilton, Crystal, and Patrick received multiple commendations for their exceptional service and professionalism.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with upselling and unhelpful staff.

Efficiency

Several customers noted quick service and efficient problem-solving, particularly regarding battery replacements and installations.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
  • VY
    Vincent Young
    2 days ago
    5.0
    Wilton was an absolute pleasure helping me replace my battery today. He was informative, incredibly polite, and honestly a great conversation. Highly recommend the autozone, and if you get your pick, talk to Wilton. I’ll be back for any other needs.
  • BB
    Bungy Bones
    3 days ago
    5.0
    Came in last minute needing a tool immediately and Melo was such a help. Kind and knowledgeable.
  • IM
    It’s yo boy Messi
    3 days ago
    5.0
    Wilton was very helpful and showed outstanding customer service. I really appreciated the way he took care of everything.
  • ME
    Maegan Evans
    Oct 31, 2025
    5.0
    Wilton B was extremely helpful and replaced my battery with ease, very knowledgeable and efficient ☺️ would definitely come here again over other stores!
  • JW
    Juliette Warren
    Oct 14, 2025
    5.0
    Reginal was beyond helpful today. After getting locked out of my car at the car wash next-door me and my boyfriend decided to head over to AutoZone and see if they had anything that could help us to unlock the car. Unfortunately, they didn't have anything that we could buy that would help us. Reginal then went to his car and got tools that he used the other day to help him unlock his daughter's car when she was in the same situation. Thank you so much Reginal for the help that you gave us with letting us borrow your tools. Without the kindness and help today, we would have still been trying to unlock my car at the time I am writing this review. Thanks again!!