Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
362 reviews
5 stars
236
4 stars
70
3 stars
16
2 stars
6
1 star
34
What are people saying?
AI-generated from customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Product Issues
Several customers reported receiving faulty products, such as dead batteries, and expressed frustration with the return process and lack of assistance in resolving these issues.
Inconsistent Assistance
While many reviews noted helpful staff, there were instances of poor service, particularly from management, leading to dissatisfaction among some customers.
Knowledge and Expertise
Customers appreciated the staff's knowledge and ability to provide useful recommendations, although some felt that not all employees were adequately trained.
Store Environment
The store was generally described as well-stocked and organized, but some customers experienced long wait times and inadequate assistance during busy periods.
- SESamuel EsquivelOct 24, 20254.0Great customer service
- LHLaura HausenAug 30, 20255.0Helped my daughter with a battery. Thanks!
- LMLauren MorrisAug 3, 20255.0The associates were very helpful
- RCRobert CartonAug 1, 20251.0Wanted to get a small length of 5/8 in heater hose from bulk hose spool, this was a straight piece. They insisted on getting a part number based on year make and model. No part number in their system since it was a standard piece of hose, and they would not sell me a piece from bulk. Avoid this place if you can.
- TDTina DavisJul 24, 20255.0This location is right next door to my subdivision and they’ve been lifesavers frequently many a time. Last night however was special! I’d gotten a replacement battery from them a month or 2 ago and recently my car stalled a few times. Scary. Had my battery and alternator checked when I got an oil change 2 weeks ago and there weren’t any issues. The girl in me kept it moving and didn’t think too much of it since it would always crank right back up. Last night I stalled in the McDonald’s down the street drive thru and it wouldn’t crank back. I called and Daniel answered. He was the one that installed the battery. Tried walking me through some steps over the phone but I had no tools. It was minutes to closing time. After he closed he came to the McDonald’s and unplugged and cleaned my battery. It cranked right back up. Told me about the corrosion that happens due to the heat and how to prevent this in the future!!! I really appreciate him!!! Thank u soooo much!!!