Customer Service
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting employees like Luis, Jonathan, and Tamara.
Staff Professionalism
While most reviews commended the staff, there were notable complaints about unprofessional behavior from management, including rudeness and poor treatment of both customers and employees.
Product Knowledge
Customers frequently noted the staff's expertise in diagnosing issues and recommending appropriate products, contributing to a positive experience.
Mixed Experiences
Some customers reported negative experiences, particularly regarding management and service inconsistencies, suggesting a need for improved training and customer interaction.
Efficiency
Several reviews highlighted the quick service and efficiency of staff in handling tasks like battery replacements and installations.